Analyzing complex data, managing service providers, and meeting customer demands is the reality of freight forwarders. These problems can get overwhelming and become unnecessarily time-consuming, especially when revenue-generating tasks like booking and load management force them to the back-burner.
When working with an integration partner, like Chain.io, many freight forwarders notice an increase in efficiency and more streamlined processes across the board. Prioritizing data is essential to scaling your organization, as it allows for faster growth, increased value to your customers, and more secure flows of information between your supply chain ecosystem.
Data Integration Enables Growth
Rapid customer integrations enable you to onboard customers faster and quickly integrate into their systems. This stage of the client relationship is risky, as your new customer has yet to establish trust in your team.
By partnering with supply chain integration experts, your team can deliver a complete integration to your customers even faster, while still focusing on all of the other important business processes that don’t stop during integration projects. This helps to ease your customers’ nerves, build trust, and provide an excellent customer experience.
Provide Value to Customers New and Old
Providing new value to your customers is always top of mind. Give them easy access to tools that help them (and you)! When you partner with Chain.io, your team can:
- Extend the life of your current systems, by bridging data gaps and integrating them into modern external ecosystems.
- Quickly add new systems to environments without the heavy lift of a complex IT project.
- Put real-time data in customers' hands without needing to call or email.
- Improve business processes like issuing purchase orders, sending shipment notifications, or receiving at a warehouse.
There’s an integration for any problem, no matter how complex. When connected to the Chain.io network, your organization will provide even more value to your customers and elevate their experience.
Protect Your Data
You and your customer’s data is constantly passing through endless servers and systems. Every integration within the Chain.io network runs in its own isolated business process orchestration, meaning your data is never intermingled with data from other systems (even within your own partner ecosystem). This means you can be confident that your data remains under your control.
Whatever the need, through Chain.io isolated business process orchestration, you can access your data, normalize it into core data concepts and feed it to downstream targets for operational execution, analytics, reporting, and machine learning.
Furthermore, Chain.io never runs analytics on your data or uses it for other purposes other than facilitating your supply chain execution. You retain clear ownership of your data at all times.
Book a demo with us to get started on your integration project.Book a Demo