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Janel Group

Respond to customers quickly.

Chain.io manages all of Janel Group’s integrations so the company can respond to customers more quickly and efficiently.

Erin O'Leary, VP of Technology and Innovation for Janel Group, shares her experience with Chain.io's cloud-based integration services.
Erin O'Leary, VP of Technology and Innovation for Janel Group, shares her experience with Chain.io's cloud-based integration services.

Replacing ineffective integration partners with Chain.io

Janel Group is a customs brokerage and freight forwarding company. As a mid-size freight forwarder, Janel has always outsourced integrations. However, previous integration partners were not able to respond quickly or guarantee smooth projects.

How Chain.io Helped

Without any internal developers, Janel Group needed a reliable partner. When Janel started working with Chain.io, they instantly saw how a solid partner put customers' minds at ease, sped up onboarding, and shortened time to value.

Testimonial

“We’ve had several successful integrations with Chain.io, including a very successful agent integration. Our work with Chain has helped to improve efficiencies and customer satisfaction.Anytime I’m asked about our favorite partners in the industry, I always list Chain.io as one of those top vendors.”

~Erin O’Leary, Vice President of Technology and Innovation, Janel Group

Learn how Chain.io can help freight forwarders
Janel Group
Company Name

Janel Group

Location

Portland, Oregon

Services

Customs Brokerage Air Import and Export Ocean Import and Export Sea/Air Multimodal Trucking and Warehousing Cargo Insurance

Employees

500+

Solutions Used

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