Mercado Labs

Connect to customers faster.

As a software provider, Mercado Labs uses Chain.io to connect with customers who have many different partners and operating systems.

Learn how Mercado Labs leverages Chain.io to improve customer onboarding and gain control over their product roadmap.
Learn how Mercado Labs leverages Chain.io to improve customer onboarding and gain control over their product roadmap.

Sign customers faster with a trusted integration partner.

Mercado Labs is an Import Management System that connects buyers and sellers by optimizing the first mile, or first 120 days, of the supply chain.

Mercado found that all of their many customers had different operating systems and different partners. Managing integration projects internally required development teams to spend a lot of time on complex technical projects that pulled focus away from core capabilities and customer service.

How Chain.io Helped

Outsourcing integration to Chain.io has allowed Mercado labs to focus on their sales and product development. Chain’s stellar reputation in the industry has even helped close customers faster, because supply chain professionals know Chain.io’s reputation and feel confident that integration will go smoothly.

Testimonial

“We’re a service provider. We’re trying to launch products into the market, drive solutions, and drive change. Connecting data is not a good use of our time. Chain.io is much more experienced in that area than we are and can handle it independently of our team, which frees us up to focus on our software.”

~Rebecca Rizzuti, Vice President of Customer Success, Mercado Labs

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Mercado Labs
Company Name

Mercado Labs

Location

Dallas, TX

Services

Online Importing Platform First-Mile Workflow Visibility

Employees

500+

Solutions Used