Freight Forwarders: Tech Investments to Stay Ahead of Shipping Chaos

Like other industries, the logistics and supply chain space has continued to experience major challenges because of the current economic climate. Despite these challenges, our recent study with FreightWaves found that freight forwarders are still prioritizing investments in tech. Check out the highlights from our research and read how to turn this challenging time into an opportunity for your business.

Shipping containers with text freight forwarders: tech investments to stay ahead of shipping chaos

Like other industries, the logistics and supply chain space has continued to experience major challenges because of the current economic climate.

Layoffs and hiring freezes are announced daily. Teams are struggling to manage increased workloads and continue supporting customers. And leaders are searching for the best steps to take to stay afloat.

It’s a challenging, and even frightening, time for many, but there is still opportunity.

Invest in Logistics Automations

Our recent study with FreightWaves found that freight forwarders are still prioritizing investments in tech despite a forecasted downturn.

One of the biggest investments they’re making has been in logistics automation software, which enables a more connected supply chain and better transparency for forwarders and their customers. With increased investments in technology, especially automation software, forwarders are empowered to get their work done faster and with fewer resources, as much of the time-consuming manual data-entry is taken off their plates.

Forwarders must continue to meet customer demands for digitized operations, increased visibility, better risk management, pricing optimization, and accessible analytics data. By prioritizing investments in logistics technology to automate and streamline processes, freight forwarders can increase their productivity and profitability.

Register for Our Free Webinar

To learn more about how to use technology to strengthen your supply chain and meet customer demand, join our webinar, "Building a Supply Chain Roadmap in the Face of a Downturn."

We'll help you align your investment strategy with the needs of the post-pandemic market, survive through a fast-changing shipping environment, accomplish growth despite rising costs and limited resources, and increase productivity and profitability.

Register for Webinar

FreightWaves Research Highlights

Chain.io and Freightwaves infographic detailing how to build a supply chain roadmap in the face of a downturn and data about freight forwarder's investments.
Register for WebinarDownload the Research
Tim Dolan
By Tim Dolan
written on January 20, 2023

Tim is an Account Executive at Chain.io.

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