Do you know what one of the biggest productivity enhancements of the past 25 years has been for freight and logistics? Dual computer monitors.
When we went into lockdown, many businesses were distressed by having to manage their PDF paperwork, Excel spreadsheets and freight software on the single screen of a laptop or home PC. Thankfully, we’re a resilient bunch, and we found ways to make it work. Personal protective equipment and other essentials kept moving, and we’ve continued to find ways to move cargo in the most complex and challenging environment any of us have ever known.
Dealing with this mess, from factory closures to port congestion, capacity crunches and skyrocketing freight rates, has been exhausting. But even with the promise of economic recovery and a return to “normal,” we’re not going back. Consumer and corporate expectations around visibility, agility, and flexibility have shifted. We’ll never be able to transition back to opaque processes, PDFs, and Excel spreadsheets.Read the Full Article