Chain.io Welcomes Rose Smith as the Vice President of Customer Success to Elevate Customer Experience

Ms. Smith will further supply chain innovation and fortify customer relationships at Chain.io.

Chain.io Welcomes Rose Smith as the Vice President of Customer Success

PHILADELPHIA, September 12, 2023 –  Chain.io, a cloud-based integration platform that connects partners across the global supply chain, today announced that Rose Smith has joined as Vice President of Customer Success. Rose will leverage her supply chain expertise building large scale digital solutions to drive innovation with Chain.io’s customers.

Rose brings over two decades of industry expertise, marked by an impressive track record of leading cross-functional teams and shaping innovative strategies in the logistics and supply chain sector. Her experience in implementing transformative solutions and fostering operational excellence will further Chain.io's mission to seamlessly integrate data between supply chain systems.

"At Chain.io, we understand that deep supply chain expertise is the key to developing world class customer solutions," shared Brian Glick, Chain.io’s CEO.  “I’ve personally known Rose for many years and her deep operational knowledge and ability to apply process and technology to solve complex challenges will be a boon to our customers from day one.”

Prior to joining Chain.io, Rose held pivotal leadership roles as Senior Director of Supply Chain Operations for iRobot and Head of Supply Chain Development for the LEGO Group. In these roles, Rose played an instrumental role in strategizing, implementing, and evolving supply chain frameworks.

“Chain.io customers are the backbone of global supply chains,” said Smith. “As we expand Chain.io’s platform and reach, the opportunity to support our customers and drive operational efficiency across the supply chain grows. I’m thrilled to join Chain.io to support our team and customers in this growth.”

About Chain.io (www.chain.io)

Chain.io is a cloud-based integration platform that connects partners across the global supply chain. Chain.io helps anyone involved in buying or moving products around the world work with supply chain vendors, customers, and software platforms more efficiently. With logistics expertise built into the heart of its software, Chain.io plugs into any ecosystem seamlessly and makes sure the right data is going to the right people at the right time. Customers leverage Chain.io’s network to optimize critical business processes. Chain.io shines when solving complex supply chain challenges and problems that require integrating multiple types of technologies.

The Chain.io network includes shippers, logistics service providers, and the software packages that support them.

Molly Evola, Marketing Manager
By Molly Evola
written on September 13, 2023

Molly is a Marketing Manager at Chain.io.

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