Customer Testimonial: EMO Trans, Andy Richardson

Andy Richardson, Global CIO at EMO Trans

Andy shares how Chain.io transformed EMO Trans's global data integrations:

Reliability & Scale

  • "Customer integrations are much more reliable with Chain than with any other software vendor. Couldn't ask for more."
  • "We have integrations with everybody from governments all the way down to customers — Chain could handle all of it. And that was the big difference."
  • "We've over a hundred integrations with them now."

Speed & Performance

  • "Within sort of 10, 20 seconds, it's gone, done, finished. They have the processing power to handle it, and they have the ability to fix as they go."
  • "We've improved speed to market. We meet once a month now — we used to meet every week. That shows you how much confidence we've got."

Empowerment

  • "They've also given us the ability to do it ourselves. So if it's relatively straightforward, we can actually put that into their platform on our own without even needing them. That's a big change for us — we always needed a third party in the past."

Recommendation

  • "Yes, I would recommend Chain.io. They're a stable company. They have good people. They have solid and robust support, and they care about their customers."
written on April 7, 2026
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