Streamlining delivery and the integrations process.
Ex Works provides international forwarders – who are frustrated with the chaos of managing trucking – an integrated extension of their forwarding system, enabling their people to see and compare each rate and service option and execute orders in under a minute.
The Problem
Ex Works had one problem: When they introduced their product to freight forwarder clients, the forwarders understood the value, but were held up by a lengthy integrations process.
Before they could think about utilizing Ex Works' offerings, they had to first clear the integration with their IT department, causing delays and frustration. Even though forwarder customers would eventually onboard, it took years to get their systems connected to Ex Works.
How Chain.io Helped
Greg Borgeson, CEO and Founder of Ex Works, says that Chain.io "immediately changed the game" for their business.
Customer integrations that once took years now take just months thanks to pre-built connections to Ex Works and the Chain.io Network, and require little IT resources to complete.
Chain.io takes care of the integrations and mappings so Ex Works can connect to their customers faster than ever before.
Ex Works and Chain.io Integration
With the Ex Works and Chain.io integration, freight forwarders can:
- Automatically create truck booking requests on the Ex Works platform directly from a shipment job in your TMS
- Automatically load booking confirmations, trucking details, and accruals into your TMS against the same shipment job once a trucker confirms the booking
- Throughout the life cycle of the trucking job, we'll load pickup and delivery milestones and invoices into your TMS for visibility of the freight movement and associated trucking charges
Testimonial
"If Chain.io had existed 10 years ago, and we knew about them, our company would be much further along than it is today."
Gregg Borgeson, CEO and Founder, Ex Works, Inc.
Explore IntegrationsLearn MoreAbout Ex Works, Inc
With Ex Works, a single process covers cartage, drayage, linehaul, parcel and LTL. Everyone has the information they need to make better, rapid, and informed decisions and then focus on productive work – because bookings, accruals, events and audited invoices are automatically processed behind-the-scenes with no human intervention whatsoever.
They've taken the mega-fragmented population of largely low-tech or no-tech trucking providers that forwarders depend on and connected them to a single, automated business process that forwarders can plug right into. There are over 3,000 participating cartage and drayage truckers supported by Ex Works today.