Replacing ineffective integration partners with Chain.io
Janel Group is a customs brokerage and freight forwarding company. As a mid-size freight forwarder, Janel has always outsourced integrations. However, previous integration partners were not able to respond quickly or guarantee smooth projects.
How Chain.io Helped
Without any internal developers, Janel Group needed a reliable partner. When Janel started working with Chain.io, they instantly saw how a solid partner put customers' minds at ease, sped up onboarding, and shortened time to value.
“We’ve had several successful integrations with Chain.io, including a very successful agent integration. Our work with Chain has helped to improve efficiencies and customer satisfaction.Anytime I’m asked about our favorite partners in the industry, I always list Chain.io as one of those top vendors.”
~Erin O’Leary, Vice President of Technology and Innovation, Janel GroupLearn how Chain.io can help freight forwarders