Digital Transformation Case Study

Seamlessly connect to your suppliers.

Chain.io helped a global retailer streamline vendor ASN and milestone data so their demand supply planners can better plan labor needs, consolidate shipments to save time and money, and commit to accurate delivery estimates for customers.

A Fortune 50 electronics company’s multi-year digital supply chain transformation efforts were blocked by limited inbound shipping data from tier-1 suppliers of critical parts like microchips and video cards.

Without visibility to these parts in transit, the company couldn’t dynamically re-plan fulfillment in a fast-moving demand environment.

The company’s new API infrastructure requires clean and consistent data.  Suppliers had technical and resource limitations preventing them from interfacing directly with the APIs.  Supplier immaturity became the barrier to digital transformation.

The company solved the problem by leveraging Chain.io’s many-to-one architecture. Suppliers send data in different formats including Excel, Legacy EDI, and API. The company receives high quality data from Chain.io with the same quality and structure regardless of input format.

supplier managed transportation graphic

With support from Chain.io and our integration platform, the shipper has:

  • Onboarded 100+ external vendors to share streamlined and automated ASN and milestone data that can be used for better planning, forecasting, and analytics across the business
  • Vendors self-serve in the Chain.io platform, saving the team hours of manual re-entry from one system to another.
  • Vendors upload their own files with mandatory standardized fields and receive error notifications if data flows aren’t functioning as expected so they can be fixed quickly and without major disruption.

Now that they have an automated flow of data from their vendors available in their systems, their demand supply planners can better plan labor needs, consolidate shipments to save time and money, and commit to accurate delivery estimates for customers.

How Chain.io Helps

Automating the flow of data from external service providers to your internal systems vastly reduces your teams manual outreach and reentry and ensures that data is consistent, accurate, and timely. The result is a more agile, responsive, and efficient supply chain, capable of supporting your company's strategic growth.

If you’re struggling with managing data from vendors or need help getting your data from a number of fragmented systems, check out the Chain.io platform or book a meeting with our team of supply chain experts to learn how we can help.

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